Always developing..
Certification
- Certified Contact Center Team Leader
Indonesia Contact Center Association (ICCA) – 2022
Certificate ID: 7499/S/ICCA/2022 - Fundamentals of Digital Marketing
Google – 2019
Certificate ID: KTL XFU EWL (verify)
Training
- Central Banking – Intermediate
Bank Indonesia Institute – 2024 - Transformational Leadership
Bank Indonesia Institute – 2023 - Digital Mindset for Central Bank 4.0
Bank Indonesia Institute – 2022 - Data Science for Business
Harvard Business School – 2021
Certificate ID: 21G4-XKR9-MIMC (verify) - Central Banking – Basic
Bank Indonesia Institute – 2021 - Central Bank Communication
Deutsche Bundesbank – 2021 - Big Data: New Opportunities in Economic and Statistical Analysis
CentralBanking.com – 2020 - Topic Modeling For Text Analysis in R
Algoritma Data Science Academy – 2020 - Data Science Academy Full Stack
Algoritma Data Science Academy – 2020 - Internal Auditor ISO 27001:2013
Proxsis Consulting Group – 2020 - Communication of Policy
Bank Indonesia Institute – 2020 - Customer Experience (CX) Management
iSystem Asia – 2019 - Internal Auditor ISO 27001:2013
Proxsis Consulting Group – 2019 - CRM Fundamental
iSystem Asia – 2019 - ISO 9001:2015 Awareness Training
JMM Consultants – 2018 - SAP Project System
University of Gunadarma – 2017 - Mastering Ms. Excel for Office Data Processing System
Markshare People Development – 2017 - Central Banking – Introduction
Bank Indonesia Institute – 2017 - Infographics with Powerpoint
Allman Indonesia – 2016 - ISO 9001:2015 Refreshment
Allman Indonesia – 2016 - Contact Center Analysis
Telexindo Bizmart – 2016 - Handle Difficult Customers
Violadharawangsa – 2016 - Oracle Database 11g Admin
Tanmia Informatika – 2014 - Cisco CCNA R & S Bootcamp
Hendevane Training Partner – 2013 - Building Internet server with Linux System
University of Gunadarma – 2012